Cabo Verde Mobile Digital Key

casadocidadao@mmeap.gov.cv 800 2008 helpdesk@nosi.cv 333 62 73

Autentication Methods

Cabo Verde Mobile Digital Key

What is it?

The Cabo Verde Digital Mobile Key (CMDCV) is a simple and secure mechanism for authenticating and digitally signing users of online public services provided by the State of Cabo Verde. It was established by Legislative Decree No. 5/2020, dated July 21.

It consists of a permanent password (PIN) chosen and changeable by the citizen, as well as a numerical code for one-time and temporary use for each authentication.

The holder of CMDCV can use it to access various digital services on public portals and sign documents with a single login.

How Activate?

The CMDCV can be obtained at any time, after activating the digital functions of the National Identification Card (CNI), in this initial phase.

The request for obtaining can be made through the following channels:

In person, by appointment: at the service desks of Casa do Cidadão, at the registries and offices of the Civil Registry and National Civil and Criminal Identification Archive, at the Directorate of Foreigners and Borders, and at accredited services for this purpose within the national territory.
Online, on this electronic platform, using the activation button provided below

Activate

How to authenticate?

If you obtained the CMDCV by associating your National Identification Card (CNI) number with your mobile phone, you can authenticate yourself on portals and websites by entering the following information:

Mobile phone number associated with CMDCV;
Permanent authentication password (PIN;
Numerical code (PIN) for one-time and temporary use automatically generated by the system and received via SMS or through the CMDCV application installed on your mobile phone.

(AVAILABLE IN THE SECOND PHASE TO BE ANNOUNCED) If you obtained the CMDCV by associating your National Identification Card (CNI) number with your email address, you can authenticate yourself on portals and websites by entering the following information:

Identification;
Permanent authentication password (PIN);
Numerical code (PIN) for one-time and temporary use automatically generated by the system and received via SMS or through the CMDCV application installed on your mobile phone.

Certified by the State of Cabo Verde

Created by Legislative Decree nº. 5/2020 of July 21, the CMDCV is an alternative means of authentication and qualified electronic signature.

Learn more...

FAQs

CMDCV

A Chave Móvel Digital de Cabo Verde pode ser suspensa?

A CMDCV pode ser suspensa temporariamente, findo o prazo de validade do documento associado acrescido de mais 30 dias. Com a renovação do documento pode a CMDCV ser reativada por um dos canais disponíveis para a sua obtenção.

Recebi várias mensagens com um código de segurança. Qual devo utilizar?

No processo de autenticação com a CMDCV, o código válido é aquele enviado na última mensagem que recebeu.

Não consigo utilizar o PIN temporário que recebi no Telemóvel. O que devo fazer?

Se não consegue utilizar o seu PIN temporário, certifique-se que:

O código que está a introduzir é o último que recebeu no seu telemóvel, e que está correto;
O código recebido não expirou.

Caso nenhuma das soluções acima sirva, por favor, entrar em contato, através dos seguintes canais:

casadocidadao@mmeap.gov.cv;
Messenger da Direção Nacional da Modernização do Estado ou da Casa do Cidadão;
linha gratuita 8002008.

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