Cabo Verde Mobile Digital Key

casadocidadao@mmeap.gov.cv 800 2008 helpdesk@nosi.cv 333 62 73

Autentication Methods

Cabo Verde Mobile Digital Key

What is it?

The Cabo Verde Digital Mobile Key (CMDCV) is a simple and secure mechanism for authenticating and digitally signing users of online public services provided by the State of Cabo Verde. It was established by Legislative Decree No. 5/2020, dated July 21.

It consists of a permanent password (PIN) chosen and changeable by the citizen, as well as a numerical code for one-time and temporary use for each authentication.

The holder of CMDCV can use it to access various digital services on public portals and sign documents with a single login.

How Activate?

The CMDCV can be obtained at any time, after activating the digital functions of the National Identification Card (CNI), in this initial phase.

The request for obtaining can be made through the following channels:

In person, by appointment: at the service desks of Casa do Cidadão, at the registries and offices of the Civil Registry and National Civil and Criminal Identification Archive, at the Directorate of Foreigners and Borders, and at accredited services for this purpose within the national territory.
Online, on this electronic platform, using the activation button provided below

Activate

How to authenticate?

If you obtained the CMDCV by associating your National Identification Card (CNI) number with your mobile phone, you can authenticate yourself on portals and websites by entering the following information:

Mobile phone number associated with CMDCV;
Permanent authentication password (PIN;
Numerical code (PIN) for one-time and temporary use automatically generated by the system and received via SMS or through the CMDCV application installed on your mobile phone.

(AVAILABLE IN THE SECOND PHASE TO BE ANNOUNCED) If you obtained the CMDCV by associating your National Identification Card (CNI) number with your email address, you can authenticate yourself on portals and websites by entering the following information:

Identification;
Permanent authentication password (PIN);
Numerical code (PIN) for one-time and temporary use automatically generated by the system and received via SMS or through the CMDCV application installed on your mobile phone.

Certified by the State of Cabo Verde

Created by Legislative Decree nº. 5/2020 of July 21, the CMDCV is an alternative means of authentication and qualified electronic signature.

Learn more...

FAQs

CMDCV

Why can't I authenticate with my email and password?

If you cannot log in with your email and password, make sure that:

Your account is activated, using the link that was emailed to you after registration;
The email and password you entered are correct. If you do not remember your password, you can retrieve it at any time;
Your account is not blocked;
Contact the support team if none of the above work for you.

Quais são os benefícios da Chave Móvel Digital de Cabo Verde?

Permite ao cidadão:

Autenticar-se de forma segura nos sítios ou portais da internet;
Apor assinatura eletrónica qualificada nos documentos

Where can I download the Middleware?

You can download the Middleware here.You must select the version compatible with your computer's operating system

Who can have access?

Any citizen can use Autentika, as long as he/she has an account with RTPE, Porton di Nos Ilha or AUTENTIKA itself to use the services.

Citizen with his CNI*.

O código numérico que recebi no meu telemóvel aquando de uma autenticação pode ser utilizado noutras autenticações?

Não. Cada autenticação implica a emissão de um código numérico de seis dígitos, de utilização única e de validade temporal limitada.

What is the cost for an application to integrate with Autentika?

Integrating an application with Autentika is free.

Quando e onde é que posso alterar a palavra chave (PIN) de autenticação permanente?

A qualquer momento:

Online, na plataforma eletrónica Autentika;
Presencialmente, nas entidades autorizadas para receção de pedidos de registo presencial para obtenção da CMDCV.

What advantages will autentika bring to my platform?

It facilitates secure and reliable identification between citizens and online service providers. Citizens use various applications in their daily lives to enjoy online services provided by state agencies and private entities. To enhance the experience in using these services, Autentika provides Single Sign-On (SSO) service.

SSO (Single Sign-On)
- It is a service that allows citizens to present their credentials only once and have access to multiple applications (integrated with Autentika).

Não me lembro do PIN de autenticação da minha Chave Móvel Digital de Cabo Verde. O que devo fazer?

Solicitar a alteração do PIN de autenticação da sua CMDCV.

Não consigo autenticar-me com a Chave Móvel Digital de Cabo Verde. O que devo fazer?

Certifique-se que:

O número de telemóvel introduzido está correto;
O PIN de autenticação da CMDCV introduzido está correto;
O prazo de validade do PIN temporário recebido no seu telemóvel não expirou;
O Documento de identificação associado a CMDCV é valido.

Caso nenhuma das soluções acima sirva, por favor, entre em contacto com as equipas de suporte, através do seguinte endereços:

casadocidadao@mmeap.gov.cv;
linha gratuita 8002008.

— 10 Items per Page

Showing 31 - 40 of 48 results.