Através da associação do número do Cartão Nacional de Identificação (CNI) – nesta primeira Fase – a um único número de telemóvel e/ou a um endereço de correio eletrónico.

The password can be recovered only for accounts in the Autentika repository that are not locked. The recovery is done by following these steps:

• Click the "Forgot Password" link on the login page to open the password recovery page;
• Enter the email associated with your account and click the Submit button;
• An email with password recovery information will be sent to you; 
• In the recovery message received, click the "Reset Password" button; 
• Enter the new password and your confirmation. Click "Submit"; 
• You can now log into your account.  

For RTPE accounts, password recovery can be requested to the Helpdesk services through the email helpdesk@nosi.cv

Autentika has the following authentication methods available:

• Basic Authentication - using an email and password;                                                     
• Authentication with Cabo Verde Mobile Digital Key - using a cell phone number, authentication PIN and temporary code;                                                                    
• Authentication with Civil Identity Document - using middleware, smart card reader, CNI and the respective authentication PIN.

The request for activation of the digital signature can be made at any time after the activation of the CMDCV.

You can authenticate yourself with your CNI in any portal or site of the Cape Verdean Public Administration that has joined Autentika.

You can download it here, or you can contact the support team at the e-mail address helpdesk@nosi.cv.

Any national or foreign citizen, as long as they have an account in one of the repositories mentioned above.

Depending on your account, follow the instructions below:

In case your account is from the Porton di Nos Ilha portal: 

1. Click here to enter the site. 
2. In the menu bar click on the "Login" option and enter your "email" and “password”. 
3. Then click on the "My Account" option in the menu bar.

The authentication PIN is a numerical code made up of 4 digits and appears on the PIN letter, which is given to you when you withdraw your CNI.

The code is confidential, personal and non-transferable. Never, under any circumstances, disclose the PIN code.
 

Presencialmente, mediante agendamento:

• Nos balcões presenciais Casa do Cidadão;
• Nas conservatórias e delegações do Registo Civil e Arquivo Nacional de Identificação Civil e Criminal;
• Na Direção de Estrangeiros e Fronteiras;
• Nos serviços credenciados para o efeito no território nacional.
• Online, na plataforma eletrónica Autentika disponível no sítio eletrónico Autentika.gov.cv.