Basic Authentication

casadocidadao@mmeap.gov.cv 800 2008 helpdesk@nosi.cv 333 62 73

Autentication Methods

Basic Autentication

null Basic Authentication

Filomena Pereira

Modified 10 Months ago.

An error occurred while processing the template.

The following has evaluated to null or missing:
==> cardHeading  [in template "20097#20123#350863" at line 8, column 19]

----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: ${cardHeading.getData()}  [in template "20097#20123#350863" at line 8, column 17]
----

1<div class="section bg-white" id="s-what-aut">

2  <div class="container">

3    <div class="justify-content-center align-items-center">

4      <div class="row">

5        <div class="col-12 col-lg-6 mb-5">

6          <div class="header-content-aut mb-5 d-flex align-items-center">

8            <h6>${cardHeading.getData()}</h6>

9          </div>

11          <div class="section-text mb-5">

12            ${cardDescription.getData()}

13          </div>

14        </div>

16        <div class="col-12 col-lg-6 justify-content-center align-items-center mb-5 d-flex">

17          <div class="banner-left">

18            <img class="" src="${cardFullViewImage.getData()}">

19          </div>

20        </div>

21      </div>

22    </div>

23  </div>

24</div>

What is it?

Is a method of authentication that allows citizens, through email and password, to authenticate themselves in different portals and websites of the Public Administration, to carry out services in a secure way.

As a requirement, the user must have an account on the State Technological and Private Network (RTPE) or an account on the Autentika repository.

How to authenticate?

Citizens with Autentika or RTPE accounts can authenticate themselves on public administration portals and websites, using an email address and the corresponding password.

Intuitive & Convenient

Embracing the best practices and current trends in navigation, it allows citizens to access various public administration services with minimal travel.

FAQs

Basic Autentication

Can my account be blocked?

Your account may be blocked in the following cases:

More than 5 authentication attempts with the incorrect password (in which case the account is unlocked after 3 minutes);
Explicitly requests by the user
Requested for legal reasons.

How do I recover my account password?

The password can be recovered only for accounts in the Autentika repository that are not locked. The recovery is done by following these steps:

Click the "Forgot Password" link on the login page to open the password recovery page;
Enter the email associated with your account and click the Submit button;
An email with password recovery information will be sent to you;
In the recovery message received, click the "Reset Password" button;
Enter the new password and your confirmation. Click "Submit";
You can now log into your account.

For RTPE accounts, password recovery can be requested to the Helpdesk services through the email helpdesk@nosi.cv

Why do I get the account not confirmed message in the login process?

When an account has not yet been confirmed, this message is displayed. To confirm your account, proceed as follows:

Open the account activation message received in your mailbox. It might have been delivered to your spam folder;
Click the "Confirm Account" button;
After confirmation you can now log in with your account.

Why can't I authenticate with my email and password?

If you cannot log in with your email and password, make sure that:

Your account is activated, using the link that was emailed to you after registration;
The email and password you entered are correct. If you do not remember your password, you can retrieve it at any time;
Your account is not blocked;
Contact the support team if none of the above work for you.

Do I have to share my data with the portals / services I want to access?

During the authentication process, some data may have to be shared. By not authorizing the sharing of mandatory data, the access to the private area will be denied.